How do I report a maintenance issue?
If your issue is an emergency, contact your property manager right away. If it is not an emergency, submit a maintenance request through Tenant Web Access.
How do I pay rent?
Rent can be paid by check, by money order, or electronically through Tenant Web Access. We do not accept cash for rent payments.
What is your pet policy?
We allow up to two pets per apartment, with a $300 non-refundable pet deposit and a $45 monthly fee for each pet.
Do you offer extra storage?
Additional storage varies by property. If you are interested, ask the property manager during your application.
How do I apply?
Every property and every available apartment on this site has an Apply button that opens our secure application. You can also start from the properties page or call us on 585-245-3071.
Where are your properties?
In and around three cities in upstate New York: Rochester, Syracuse (including Manlius) and Geneva in the Finger Lakes.